There are several types, including lever handles, knob handles, pull handles, and smart lock handles. Choose based on the door type and usage needs.

Yes! Most door handles come with DIY-friendly installation guides and require only basic tools like a screwdriver. You can refer to our installation instructions

Measure the backset (distance from the edge to the center of the hole), borehole diameter, and door thickness to ensure compatibility.

Some handles are reversible, while others are left-hand or right-hand specific. Always check product details before purchasing.

Our brass finished solid brass cabinet handles are crafted using a specialized High-Temperature Glazing Treatment, a process that significantly enhances their longevity and durability. This method involves applying a protective glaze to the brass at high temperatures, creating a robust barrier that safeguards the metal from wear and tear. This innovative treatment ensures that our handles maintain their pristine condition and lustrous finish over time, effectively resisting the natural patina that often occurs with brass. By choosing our handles, you can enjoy the timeless elegance of solid brass without the usual concerns of aging and discoloration, ensuring a lasting, exquisite look for your cabinetry.

(Coming soon)For our chromium/nickel/silver liked handles, they are finished with high-quality chrome plating, and are specifically designed to resist patina and maintain their luster over time. The chrome plating process involves coating the brass with a durable layer of chromium, which not only imparts a sleek, silver-like appearance but also acts as a protective barrier. This barrier shields the brass from environmental factors that typically cause patina, such as air and moisture exposure. As a result, our handles and knobs retain their pristine, mirror-like finish for years, free from the tarnishing and discoloration often associated with traditional brass. This makes our chrome-plated solid brass handles and knobs an ideal choice for those seeking long-lasting beauty and functionality in their cabinetry hardware.

All our hardware come with a FIVE YEAR limited warranty from the date of purchase.

Our Guarantee

RAVINTE® proudly stand behind our products and are committed to doing things the right way. So please contact us if you need anything at all.

RAVINTE® Furniture Hardware Warranty Policy

Thank you for choosing Ravinte cabinet hardware. To ensure your rights and satisfaction, we provide the following warranty policy:

1. Warranty Period

All our hardware come with a FIVE YEAR limited warranty from the date of purchase. If a hardware is found to be non-conforming, we will provide a replacement part or product, or make appropriate adjustments.

2. Coverage

This warranty covers defects in materials and workmanship under normal use, including:

• Material breakage or aging (not caused by human factors)
• Mechanical failures, such as stuck lock mechanisms or malfunctioning handles
• Coating peeling or significant oxidation (under normal environmental conditions)

3. Exclusions

This warranty does not cover:

• Damage caused by improper installation, use, or maintenance
• Normal wear and tear, scratches, or cosmetic damage
• Damage due to unauthorized repairs or modifications
• Damage caused by natural disasters or exposure to harsh environments (e.g., excessive humidity, corrosive substances)

Other exclusions include damage caused by installation, replacement or repair, as well as damage caused by improper cleaning, misuse, negligence or exposure to corrosive environments. The use of any chemicals/leather conditioners etc. to alter the condition of the natural materials is not recommended as this is not covered by the warranty.

4. Warranty Service

If you encounter an issue covered by this warranty, please provide proof of purchase and contact us through:
📧 Email: support@ravinte.com

Upon receiving your request, we will assess the issue and offer one of the following solutions:

• Free repair
• Free replacement with an identical or equivalent product
• Professional maintenance guidance

5. Additional Notes

This warranty applies only to the original purchaser and is non-transferable. If the damage falls outside the warranty coverage, we may offer repair or replacement services at an additional cost.

Thank you for your trust! We look forward to providing you with high-quality products and excellent service.

 

 

Clean with a soft cloth and mild detergent; avoid abrasive cleaners to prevent scratches or tarnishing.

We support returns/exchanges within a certain period if the product is unused and in original packaging. Check our return policy before purchasing.

Before making a return, refund or exchange, please make sure you have read, understood and accepted the following policy.

30 Days No Reasons Returns and Refunds

If an item does not meet your expectations, you are welcome to return it within 30 days of receipt for a full refund.

Returns

Our policy lasts for 30 days from the date of arrival. Refunds or exchanges cannot be made for items delivered more than 30 days.

We accept returns of products shipped by us, as well as items that are defective due to our error (e.g. wrong item or damaged item). Merchandise must be returned with proof of purchase.

To qualify for a return, the item must be unused and in the same original packaging condition as when you received it. 

Return Fees

All returns due to the quality of the product or wrong products shipped
—–All return shipping fees are fully covered by RAVINTE®.

Customer returns due to wrong product purchase or other non-quality reasons
—–The customer is required to send the product back within 30 days, and the return shipping cost will be borne by the buyer. RAVINTE® does not restrict the logistics method of sending back.

Several types of merchandise are not returnable:

1. Products that have been used.
2. Without complete accessories.

Other non-returnable items:
Products that affect our resale.

Please note that you must pay for return shipping fees.

HOW DO I RETURN AN ITEM?

Simply send us an email at support@ravinteofficial.com with the following information:

• Order number
• Item(s) to be returned
• Condition of the item(s)
• Reason for returning the item

Return Address & Number

Name: RAVINTE®

Address: Room 2047, No. 19-1, Pedestrian Street, Oriental Culture Park, Yiqiao Town, Xiaoshan District, Hangzhou, Zhejiang, China 311258

Number: + 86 18758098468

We will reply to you within 24 working hours, except for holidays, we are closed on Sundays.

Refunds (if applicable)

• Refund if package lost
• Refund if items damaged
• Refund if no delivery in 30 days

About 3 business days after receiving and inspecting your return, we will send you an email notifying you that we have received your return. We will also notify you if the refund has been approved.

If approved, we will process your refund and automatically refund the amount to your credit card or original payment method within 3 business days.

Delayed or Missing Refunds (if applicable)

If you have not yet received your refund, please check your bank account again first. Then contact your credit card company, it may take some time for your refund to officially arrive.

Next, contact your bank. Refunds usually take some processing time (2-5 business days).

If you have done all of the above and still have not received your refund, please contact us at support@ravinteofficial.com

Canceling Order

You can cancel your order up to 100% within 6 hours of fthe day of purchase and receive a 100% refund.

If you cancel your order within 6 hours to 12 hours, the item is in the process of being released from the warehouse. Cancellations are subject to an administration, processing and transaction fee (30% of the total order value). If you request a cancellation after 12 hours and your item is still in transit, we are unable to process the cancellation for you.

Exchanges (if applicable)

We only replace defective or damaged items. There is no need to send the original product back for an exchange, we will resend you a brand new product. If you would like to exchange it for the same item or another product of the same price, please email support@ravinteofficial.com

You can contact us through our contact page! We will be happy to assist you.